For Day 2 of Customer Service Week, we’ll take a look at CommercialInsurance.net’s Sales Team.
While our Traffic Team is the introduction to our company for a potential client, our Sales Team is where the relationship really begins.
A sale is what turns a prospect into a customer; it’s the foundation of everything that comes afterwards. Our agents are the people building that foundation. They determine what’s needed to get the best quote possible, and take the steps to provide coverage if it turns out that we’re a good fit.
After a Traffic representative has made the decision to transfer a customer to a sales agent, the agent will get additional information about the business, answer a customer’s concerns, provide a quote, and close the sale.
Agents on the Sales Team ask questions about the business (after the general qualification process in Traffic), and help customers understand both what they need, and which options are best suited to meet their specific business insurance requirements.
There’s often a negative association with sales, and salespeople are frequently regarded with suspicion (sometimes with good reason), but CommercialInsurance.net is dedicated to cultivating the concept of the agent as both ambassador for our company, and advocate for the customer. Our sales team is on your side; they want your business to have the commercial insurance coverage it needs at a reasonable cost, so that your company can continue to grow.
Hopefully, our relationship with you will grow as your business does.
Call us today and speak to one of our specialists for your business insurance quote at 1-877-907-5267.