Every business has a “bottom line”. The last individual CommercialInsurance.net team we’ll showcase for Customer Service Week is our Accounting/Processing Team–the group that makes sure our books are balanced, and that we’re on track, financially, both for our benefit and that of our customers.
Whether it’s recording transactions, managing accounts and bond/policy paperwork, or coordinating benefits, payroll and licensing requirements for agents and other staff, the Accounting/Processing Team provides the behind-the-scenes structure at CommercialInsurance.net. While their duties aren’t customer-facing, the jobs performed by Accounting/Processing are crucial to the operations of our company, and they enable those in more visible service positions to focus on customer service, by making sure that the underpinning of what we do is functioning at its optimum level.
They’re the support behind customer service, and an integral part of the framework that allows us to assist our clientele the way we do.