Production Service Representative

Click here to apply!

Commercialinsurance.NET is actively seeking people to join our fast-paced, customer service call center.

Our company has a fun, laid-back atmosphere that emphasizes teamwork and communication.

Summary of Position:

This position answers inbound calls and dials outbound to qualify and transfer the customer to a partner insurance agency.

Primary Objectives:

• Answer a high number of phone calls
• Maintain acceptable inbound abandonment rate
• Maintain acceptable handle time and average call volume
• Low transfer declination rates

Responsibilities and Duties:

Answer inbound phone calls and call out on leads in the system in a timely manner. Accurately identify existing lead or generate a new lead. Appropriately qualify the customer and transfer agent for an insurance quote. Communicate with management and peers.

Qualifications and Skills:

• Ability to communicate effectively
• Ability to understand and follow verbal and written instructions
• Skill in performing under the stress of frequent interruptions and/or distractions
• Basic computer skills

Benefits:

We offer medical, dental, and vision coverage. The company pays 50% of the employee's premium and 100% of short term disability for all full-time employees

Our office is open 7 am to 8 pm CST Monday - Friday.

Work from home positions are available.

*Bonuses are available based on work performance*

Click here to apply!

You can also apply by email, fax, or mail.

Email: apply@commercialinsurance.net
Fax: 405-655-5773
Address: 102 W Eufaula St., STE 200, Norman, OK 73069